To Our Customers
We’re here to help you. Please get in touch with us by calling (608) 837-5500, emailing information@myspu.org, or visiting our office at 510 Linnerud Drive. Sun Prairie Utilities takes great pride in our customer service. If you have any comments or suggestions on how this website or the utility as a whole can serve you better, please don’t hesitate to reach out.
Key Contacts
Meet our friendly, knowledgeable staff at the utility.
Utilities Commission
Sun Prairie Utilities is governed by a seven member commission. Five commission members are nominated for a five-year term (one each year) by the mayor and approved by the Common Council. Two additional commissioners are selected from the Mayor/ Common Council membership, each serving a one-year term.
The Utilities Commission regular meetings are generally held at 510 Linnerud Drive on the third Monday of every month, and starts at 4:30 p.m. Utilities Commission meeting agendas are available on the City of Sun Prairie website here.
Mission
Sun Prairie Utilities is dedicated to exceeding customer expectations with innovative, reliable, and sustainable services.
Core Values
Safety: We foster a team-focused approach to safe work procedures and informed decisions through the training of standards and procurement of safety equipment.
Education: We promote a culture of continuous learning to remain a valuable resource in the areas of safety, technology, and conservation.
Relationship: We work diligently to be a community-focused, customer advocate through strong leadership and personal interactions.
Viability: We commit to successful stewardship that requires enacting fiscally responsible strategies and maintaining a stable workforce.
Innovative: We embrace technological advancements to nimbly respond to the expectations of our customers with a proactive, solutions-based approach.
Community: We take pride in being a useful advisor and resource for our customers, operating in a reliable and environmentally-conscious manner.
Entrusted: We represent a community trust and provide excellence through honest service and transparent principles. We do the right thing.
Strategic Plan
2022-2024